7 days ago
Some aspects are really well done: Thorough Security, OS Lounge. However, most staff is ridiculously unfriendly and should not seek employment in the service industry. The airport is quite small and easily overwhelmed by the crowds.
2 months ago
The security check at the terminal entrance is ridiculous. Dear airport, this security check only works when there is almost no lines, not when there are hundreds of people waiting in the entrance of the airport...
Besides that: a well organised airport, enough places to have a meal, a drink or duty free shopping. Also border security was excellent without any lines and polite officers.
Just think again about the security check at terminal entrance, besides that: a very good airport!
Clean and neat, when entering Russia quite efficient if no luggage issue's. If luggage is missing, expect 2 hours stumbling through the physical labyrinth within the airport, waiting for staff and paperwork processing, all before you exit Customs. English language was no problem.
We arrived at 7.30 am on Friday morning and were out of airport by 8 am. Staff were friendly, passport control fast, baggage came through in good time. We were happy with airport and staff.
a month ago
Simple. Generally easy to navigate. Service is sub-par. Not great help.