a month ago
Now waiting for my flight at terminal 1. Only 1 coffee/ snack shop here. Information counter lady won't even smile. No fancy lounges. There are row seats but are uncomfortable. Be here early. The walk to the boarding area is long and there's even an additional short train ride you need to do to get there. Then more walking thru duty free shops to reach the gates.
Horrible service. They were rude and they gave us a car that had a broken window. The switch wasn't even there. When I went to complain I had to wait an hour just to talk to someone. When I finally did speak to someone she was very rude. Saying oh this isn't my fault. When no one said it was. But when you work with a rental company they should be checking the cars properly before giving it to a new customer. The price wasn't that much cheaper then the other places. AVOID THIS PLACE
15 days ago
Arrogant employees.The attendant who was with us for had to take care of the person on wheelchair, left us mid way asking us to find our own path. Luckily we did find a passenger who could converse with some other attendant who helped us through.
Two stars for some responsible people who helped us through the airport. For those who don't know, there is a different way for people on wheel chair with no proper signboards. So it was get very tricky!
And many don't know English. Just be prepared for it.
25 days ago
Nice airport. Well kept. Beautiful shops inside.Helpful staff.Early morning many shops not functioning.Baggage arrival belts details not centralised and shown.only at the respective belts. This causes delay and confusion. Staff are helpful but they have sometimes wrong information about baggage arrival. Boarding lines are long and waiting for much time.Shpos are nice. But more care has to be taken to ensure timely boardings and information regarding baggage claim.Some airline counter staff are rude and not customer friendly.May be they don't enjoy the work as compared to staff at other International airports.Many shops are very costly.
3 months ago
I imagine this airport was developed with the concept of hell as its mission statement. Even with preferred status be prepared to be at the airport over 2 hours ahead of your flight. You check-in then stand is a line over 100 people long to check bags if you do not have preferred status. Then you walk and walk to go through security, but your not done. Then you are
In a line of 200-300 to have your passport checked. Next you are walked through duty free shops that show you gate number and the amount of time it should take you to get to the gate, anywhere from 10-20 minutes of walking. Next you get to wait for a train to the outlying gates. Then if you have really been bad, or good depending on your view, you get your name called and you get to be searched again. This is the portion of the fun you get to experience if you make it through the lines in time to make your flight.